From patient WeChat QR registration to full-cycle automated check-ins for cleanings, implants, and orthodontics — MihootCRM helps dental chains turn 'time for a visit' into AI-driven precision operations, not staff relying on memory.
It's not that staff aren't trying — after patients leave, the system isn't helping them remember what needs to be done.
Follow-ups for cleanings, fillings, and implant reviews rely on manual memory or Excel. With many patients and long intervals, missing one means losing one.
Family members treated at different times or locations — the system can't auto-identify 'this is a household.' Misses cross-selling and coordinated care at the family level.
Implants span 6–12 months; orthodontics up to 2 years. Critical milestones (suture removal, impressions, crown) easily missed when relying on human memory.
MihootCRM weaves identity unification, event-driven reminders, and family linking around the complete dental patient journey.
Average results for typical dental chains using MihootCRM. Actual outcomes vary by business maturity and investment.
Not a generic CRM with a dental wrapper — vertical capabilities refined from the patient's perspective.
Phone, WeChat, and Official Account identities auto-merged. History, spending, preferences, CT images, and family relationships in one panoramic view.
Different recall intervals per treatment type. Multi-channel patient outreach via WeCom and Official Account templates before deadlines.
Spouse and children records auto-linked. Household spending totals, shared appointment board, cross-member cross-selling.
Implant installments and orthodontic phases tracked visually via workflows. Key milestones auto-notify staff — no manual memory required.
After deploying MihootCRM across 8 cities and 23 clinics, private domain recall conversion rose significantly.
This chain previously used a generic CRM, with patient data scattered in Excel and sales WeChat. After MihootCRM, the CDP identity engine merged 120,000+ patient records and recall reminders became fully automated. The household network lets sales see the full family picture at a glance.
Our staff used to manually track 200+ patient recall schedules — impossible to remember. Now the system auto-reminds, return visits are up noticeably, and we have more time for new patient conversion.
A 30-minute demo to see how MihootCRM automates your patient records, recall reminders, and family relationships.