SevenCRM is deeply embedded in the WeCom ecosystem — sidebar follows the chat window, AI bot is on duty 24/7, OA and Mini Program data syncs in real-time. Every customer interaction leaves footprints in your CRM.
Open a customer's chat window and the right side auto-loads six tabs — look up, search, send materials, all without leaving the conversation.
Full customer portrait, CLV value card, tags and timeline at a glance
Standard script library + AI-generated scripts, one-click copy to chat
Images, posters, videos library — send directly to customer or Moments
Product pricing, inventory, project info real-time lookup, send to customer for confirmation
One-click trigger automation — follow-up tasks, reminders, deal creation
One sentence to query, create, analyze CRM data — ask right in the chat window
Deployed on WeCom, the AI bot auto-recognizes real user identity and handles queries, tagging, task creation, and FAQ answers on behalf of staff.
Custom menus with channel params, keyword auto-replies linked to tags, template messages integrated with Smart Push. Fan behavior is no longer isolated in the OA backend.
Menus carry channel parameters, click behavior and fan tags auto-sync to CRM
Set keyword-triggered auto-replies while tagging fans with corresponding interest labels
OA fan tags and CRM customer tags bidirectional sync, one segment for end-to-end operations
Template messages integrated with Smart Push, unified trigger strategy with other channels
Every QR code auto-carries channel source and parameters. The instant a customer adds you as a friend, the system has already completed source attribution + rep assignment + auto-tagging.
Request a demo — see how much CRM functionality fits into one WeCom sidebar.