Visual workflow engine handles "what to do," AI assistant handles "how to ask and do," Smart Push handles "when to reach whom" — three working together to turn manual paths into persistent system capabilities.
React Flow DAG editor with six node categories: triggers, branching, data processing, AI decisions, external integrations, and human-machine collaboration. Inngest-powered async execution with per-step retries.
Example: Auto Lead Tagging Workflow (LEAD_TAGGING)
Inngest-driven execution layer providing reliable async infrastructure for complex business processes.
Per-step independent retries, single point failure won't break the chain
Webhook resume & form resume support, seamless human-machine handoff
Fan-out/fan-in and per-item aggregation, configure once for batch
Branch execution within loop body with context passing
Shared data between branches, no redundant fetching
Workflow results streamed back to AI chat for auto-summary
No need to build from scratch — these common scenarios come with complete logic, ready to run.
| A | u | t |
|---|---|---|
| LEAD_TAGGING | LEAD_CREATED | Auto lead tagging (AI-driven) |
| LEAD_RECORD_TRIGGER_TAGGING | Record Change | Lead tagging via CRM Record Trigger |
| PATIENT_RECALL | PATIENT_RECALL_DUE | Patient recall |
| PATIENT_REACTIVATION | PATIENT_INACTIVE | Patient reactivation |
| PATIENT_UPSELL | PATIENT_TREATMENT_COMPLETED | Patient upsell |
47 built-in CRM tools, three runtime modes covering everything from simple Q&A to multi-step task planning.
Standard conversation loop — reason while calling tools. Best for most queries and CRUD operations.
Generate structured plan then execute step by step, auto re-plan on failure. Best for complex multi-step tasks.
Unattended execution embedded in workflows. No questioning allowed, data changes are proactive.
Manual instant push and automated strategy coexist — sales send one message, the system runs a full strategy.
Enterprise WeChat broadcast, text/rich media, 1:1 or group
Proactive push via WeChat Customer Service, specific accounts & external users
Official Account CS messages, segment/follower/openid audiences
Official Account template messages, individual/segment/follower/openid
Scheduled or event-driven automated push strategies
Request a demo — we'll build an automation pipeline live with your real customer journey.