Automate customer surveys to hit 90%+ in CSAT scores
Send surveys customers can answer at their convenience for insights and improvements in customer satisfaction
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CSAT score
Improve customer satisfaction with actionable insights
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
Increase in sales
Leverage survey feedback to drive measurable business growth
10k+ brands trust MihootCRM
Actionable feedback, right in your inbox
Skip the old-school emails and forms — get more survey responses over chat
Automate CSAT surveys
Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.
Collect NPS scores
Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.
Measure post-purchase satisfaction
Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.
How MihootCRM turns customer conversations into revenue
A unified omnichannel platform that transforms routine touchpoints into high-yield recurring business
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
AI Agents
Handle product questions, FAQs and order tracking with AI Agents, even during peak demand. Qualify leads, route to sales and follow up instantly — no prompting needed, built in minutes with Copilot.
Automate and integrate
Connect MihootCRM to tools like HubSpot, Salesforce, Calendly, Cal.com, Google Sheets, Zapier, Make, n8n and more to automate workflows and access key context while you chat.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue. Attribute every conversation to the Growth Widget that started it, plus its website and page URL.
Stability under high volumes
Never lose leads due to crashes or downtime. Unlike other providers, MihootCRM guarantees high platform reliability.
Enhanced security for customer data
Ensure the protection of customer and business data with ISO 27001 certification, GDPR compliance, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO.
Real success stories from customers
Discover how forward-thinking brands minimize churn and expand recurring accounts
iMotorbike Handles 2x More Leads with AI Agents on MihootCRM
Unified multi-country WhatsApp operations with automated AI pre-qualification and instantaneous routing.
How Automax® achieved 42.5x ROI from WhatsApp broadcasts
Turned customer inquiry messaging into recurring maintenance bookings and new vehicle sales pipelines.
noonmar Increases New Customers by 40% in One Month
Streamlined international order support and customer care across instant messaging channels with automated translations.
How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments
Accelerated first response time from hours to under 30 seconds, capturing customers at peak purchase intent.
3x your business results with MihootCRM 🚀
Collect real-time CSAT and NPS feedback over chat channels customers actually read. Automate review routing, prevent churn, and drive continuous improvement today.