MihootCRM connects conversation channels, AI Agents and CRM context in one revenue system
MihootCRM is a customer conversation management platform for mid-market B2C teams where instant, contextual responses decide whether you win or lose the customer. Every conversation routes to the right AI Agent or human with full CRM context for revenue growth.
Interested in Enterprise Plan for 15 clinics
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Carlos Silva
WhatsAppOwner at Apex Health Group (15 locations)
Hi! We run 15 specialized clinics in LATAM. We need to unify WhatsApp and Instagram across 60 agents with Salesforce sync. Can you handle our 120k monthly chats?
10:42 AMHello Carlos! Yes, absolutely. MihootCRM handles over 2 billion messages per quarter and supports multi-location role permissions with 2-way Salesforce synchronization. I've prepared a dedicated enterprise configuration for Apex Health Group.
Trusted by 300+ fast-growing mid-market and enterprise B2C leaders
Fragmented channels, AI Agents and CRM create compounding failures
When channels, bots, and customer data operate as isolated silos, every conversation becomes a point of friction rather than revenue.
Leads go cold
A lead reaches out on WhatsApp, follows up on Instagram and calls the next day. By the time an agent pieces the conversation together, the lead has chosen a competitor.
When context is lost across channels
AI Agents respond without context
AI Agents not connected to your CRM respond blindly. Without access to customer records or inventory data, they qualify incorrectly, misquote, or escalate what they could have closed.
Without live inventory & CRM records
Inbound rises, conversions don't
Organic and ad inquiries flood in, but without AI triage and CRM context, responses slow under load and conversions drop. Since your tech stack is structurally separate, the problem grows as you scale.
Under peak campaign volume surges
MihootCRM gives mid-market B2C teams the speed and context to turn every sales opportunity into revenue
By connecting omnichannel inbox, AI Agents and CRM, MihootCRM helps B2C teams convert high-volume conversations into revenue.
How MihootCRM runs omnichannel inbox, AI Agents and CRM as one system
Four unified mechanisms engineered to capture demand, eliminate manual triage, and ensure continuous context across every touchpoint.
Instant Inbound AI Routing
Every inbound chat and call is routed to the right AI Agent instantly.
Autonomous Qualification & Escalation
AI Agents qualify and close, or escalate sensitive or complex topics to a human agent.
Two-Way CRM Context Sync
CRM context travels into every conversation, so AI Agents qualify well and human agents convert confidently.
Omnichannel Manager Visibility
Managers have visibility across lifecycle stages, channels, teams and locations to find revenue leaks.
How MihootCRM fits in your tech stack
MihootCRM is the customer conversation management layer that connects all your existing channels with its native AI Agents and your CRM data so everything operates within a unified system
One inbox for every channel
Consolidate WhatsApp, Instagram, Messenger, TikTok, Web Chat, Email, and Voice into a unified conversational canvas with shared contact identities.
AI Agents that qualify, route and close
Zero-code agent bots grounded in your documents, prices, and catalogs that triage leads 24/7 and execute transactional actions autonomously.
CRM context in every conversation
MihootCRM sits alongside your existing CRM instead of replacing it, connecting data like customer details, purchase history and deal status into conversations in real time so every human or AI response is informed by full context.
The MihootCRM Conversation Management Architecture
Contact Merging, Channel Normalization, SLA Trackers
Catalog RAG, Qualification Logic, Smart Escalation
Skill/Region Based, Shift Schedules, Least Open Load
MihootCRM is built to handle what breaks other platforms
When conversation volume grows, most lightweight platforms hit an architectural ceiling. MihootCRM is purpose-built for the operational complexity that comes with scale.
Stable under conversation spikes
MihootCRM consistently runs over 2 billion messages per quarter at 99.999% uptime, built on Amazon Web Services infrastructure engineered for campaign-scale demand.
Scales across teams, branches and regions
Run multi-brand or multi-location businesses as a unified operation with shared channels, CRM and AI Agents, or configure separate views and permissions in the same workspace — no extra platforms required.
Secure and compliant
MihootCRM is GDPR compliant and ISO 27001 certified for expansion into regulated markets, with security features like 2FA, SSO and role-based access control.
MihootCRM customers achieve measurable revenue impact
Real metrics from fast-growing B2C organizations that unified their channels, AI, and CRM operations.
Turkey-based specialist clinic Emrah Cinik managed patient inquiries across 34 scattered messaging channels, causing delayed responses and lost context as international patients moved between platforms.
AI Agents now answer, qualify and route patients across every channel, cutting first response time to 26 seconds while handling 300+ monthly interactions.
Praga Medica was qualifying leads without CRM visibility, misrouting conversations and leaving recoverable leads to go cold.
It integrated its CRM with MihootCRM so human and AI agents followed up with context, increasing lead recovery and conversions.
UK student recruitment agency Anglo Healthcare was losing leads to slow response times while managing inquiries separately across five channels.
MihootCRM unified these five channels into one inbox and deployed AI Agents to qualify leads and collect documents instantly, turning inquiry volume into completed student enrollments.
Frequently asked questions about MihootCRM
Everything you need to know about architecture, platform comparison, channel integrations, and CRM compatibility.
Ready to unify your channels, AI Agents and CRM context?
Join over 300 global B2C leaders using MihootCRM to respond in seconds, qualify with intelligence, and turn high-volume conversations into predictable revenue.