Scale patient engagement on WhatsApp, Instagram, TikTok and more
Automate enquiry handling, treatment recommendations and appointment bookings over chats and calls with CRM data and AI Agents trained on your services and policies.
Trusted by top healthcare businesses
Omnichannel marketing, appointment booking and patient support for medical clinics
Get new patients for your medical clinic
Unify messaging channels
Unify WhatsApp, Facebook, Instagram, TikTok and more in a team inbox for instant replies
Optimize click-to-chat ads
Optimize Meta click to chat ads and TikTok Messaging Ads targeting for high quality leads
Segment by location or visit type
Segment patients by clinic location or visit type to send more relevant messages
Offer chat or voice
Offer chat or calls (WhatsApp, Messenger or VoIP) based on what patients prefer
Data-driven insights for medical clinics
Agent & conversation visibility
Gain visibility into agent performance, calls and messages to check response times, resolution times and conversation quality
Monitor conversation quality
Monitor the quality of agents' conversations and their response and resolution times
Targeted broadcast tracking
Segment broadcasts to target specific audiences and track reach and engagement for successful promotions
Full patient profile view
Manage clients or patients throughout their lifecycle on MihootCRM, integrating your CRM, ERP or EHR for a full profile view
Ad targeting that improves ROI
Optimize Meta and TikTok ad targeting automatically to attract better customers and boost ROI
Features
Features
Everything you need to capture, convert and retain patients across every channel.
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
AI Agents
Handle product questions, FAQs and order tracking with AI Agents, even during peak demand. Qualify leads, route to sales and follow up instantly — no prompting needed, built in minutes with Copilot.
Automate and integrate
Connect MihootCRM to tools like HubSpot, Salesforce, Calendly, Cal.com, Google Sheets, Zapier, Make, n8n and more to automate workflows and access key context while you chat.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue. Attribute every conversation to the Growth Widget that started it, plus its website and page URL.
Stability under high volumes
Never lose leads due to crashes or downtime. Unlike other providers, MihootCRM guarantees high platform reliability.
Enhanced security for customer data
Ensure the protection of customer and business data with ISO 27001 certification, GDPR compliance, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO.
Customer Stories
Real success stories from customers
See how clinics and healthcare brands grow with MihootCRM.
Praga Medica Recovers 70% More Global Leads with WhatsApp + MihootCRM
Czech medical tourism clinic revived stalled international treatment inquiries using automated WhatsApp re-engagement.
How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments
Aesthetic clinic chain synchronized social ads with automated appointment confirmation on MihootCRM.
How TRS.INK Used Viber to Reach 132K Citizens in the Western Balkans' Covid-19 Response
Public health advisories, vaccination booking and official announcements delivered at scale via Viber.
How H&H Skincare Boosted Its Customer Loyalty to 60%
Personalized replenishment reminders and one-on-one aesthetician chats over WhatsApp.
How Farmacia La Buena Cut First Response and Resolution Times by Half
Pharmacy chain automated prescription uploads, stock checks and home delivery via WhatsApp.
Bella Piel Received an Award For Elevating Customer Experience In Latin America By Cutting Down Response Time By 37%
Dermocosmetics retailer streamlined beauty consultation chats and order fulfillment across Latin America.
How Homage Achieved a 9% Increase in Care Visit Success with MihootCRM Automation
Caregiving platform automated caregiver matching and visit confirmation reminders for patients.
Frequently asked questions for medical clinics
Answers for clinic owners, care coordinators, and front-desk teams scaling patient communications.
Unlock your full business potential
Book a demo or start a free trial to connect your channels and automate patient journeys.