RAG knowledge base so
Agents answer with evidence
Turn company intros, products, FAQs, cases, and scripts into searchable knowledge. Answers are grounded and citable—shared by all three growth Agents.
Semantic retrieval
Customer: How long is implant warranty?
After-sales policy · implant warranty
Category · FAQ · Published
Product manual · implant line
Category · Product · Indexed
Clinic service SOP
Category · Service · Published
Agent answer
Per After-sales Policy, implant warranty depends on brand and plan…
Sources cited · fewer hallucinations
Why it matters
Without a knowledge base, AI answers drift
Models invent, messaging splits, sources vanish—business truth must live in a retrievable library.
Hallucinated answers
Generic models invent policies, prices, and processes without your docs.
Knowledge is scattered
Sites, PDFs, scripts, and product tables sit apart—Agents can’t retrieve one truth.
Inconsistent voice
Reception, sales, and support each answer differently.
No provenance
Leaders won’t trust answers they can’t trace to a document.
Three Agents, three silos
Content, acquisition, and conversion each hoard their own copy of the facts.
How it works
Ingest · index · retrieve · cite
Business docs enter the library and get indexed; Agents retrieve snippets and cite source titles in answers.
Collect sources
Manual docs, or sync from org, products, sales scripts, and marketing content.
Categorize & publish
Intros, FAQ, cases, and more—published docs become searchable.
RAG retrieve
Agents pull relevant snippets into grounded context.
Cite sources
Show hit titles with answers; never pretend a miss came from the KB.
Capabilities
One knowledge base for the whole growth stack
From document governance to RAG retrieval to shared use across Agents—enterprise knowledge as a platform layer.
Centralize company knowledge
Manual documents plus sync from organization, products, sales scripts, and marketing content—less duplicate upkeep.
- Categories for intro / FAQ / cases / products
- Draft · published · archived controls
- Multi-source sync, less copy-paste
Ingest
Ask, retrieve, answer grounded
Semantic search finds relevant snippets so Agents answer from your business knowledge—not thin air.
- Semantic search over business docs
- Snippets injected into answer context
- Fits your wording over time
RAG retrieve
Visible sources, fewer hallucinations
Answers can show source titles; clear messaging when nothing matches—no fake “from the knowledge base”.
- Source titles on answers
- Honest empty results
- Fit for compliance reviews
Provenance
Scripts for humans, KB for Agents
The script library helps reps copy wording; the knowledge base powers Agent retrieval—complementary, with optional script sync into the KB.
- Scripts can sync as a knowledge source
- Humans and Agents each get the right tool
- One enterprise voice
With scripts
Use cases
When Agents must answer from your docs
Complex policies, large catalogs, or teams that need one shared truth should build the KB first.
AI reception & Q&A
Acquisition and conversion need answers grounded in real policy and product facts.
Complex catalogs
Many plans, stores, and packages—generic models can’t keep them straight.
Compliance & audit
Leadership requires answers traceable to source documents.
Shared across Agents
Content, growth, and deal teams shouldn’t each maintain a separate “source of truth”.
Outcomes
Steadier Agents, aligned messaging, reusable knowledge
Turn scattered files into a searchable asset all three Agents can share.
Lower hallucination risk in Q&A
More consistent reception and close messaging
Answers with sources for audit
Less duplicate knowledge upkeep
Pairs with scripts and AI Agents
Works together
A base layer all three Agents consume
Content deposits marketing assets, growth retrieves for reception, deal cites knowledge to close—RAG is shared infrastructure, not a fourth Agent.
Ground your Agents with a RAG knowledge base
Ingest, index, retrieve, cite—one base for content, acquisition, and conversion.