Create premium customer experiences on every channel
Jewelry and watch buyers expect instant, personal attention. Unify chats, calls and campaigns in a team inbox with AI Agents that drive bookings and sales.
Trusted by top retail businesses
Omnichannel marketing, sales and customer service for fine jewelry and watches
Add bling to your marketing: Capture leads anywhere
Unify conversations from webchat, WhatsApp, Facebook, TikTok, Instagram and more in a shared inbox
Optimize Meta and TikTok Messaging Ads to drive high-quality leads from social media
Segment your leads based on their location or occasion so you can reach out to them with personalized campaigns
Boost lead acquisition with QR codes in-store for easy retargeting
Offer a personal touch with voice calls over WhatsApp, Facebook Messenger or VoIP
Data-driven insights for jewelry stores
Gain visibility into agent performance, calls and messages to check response times, resolution times and conversation quality
Segment broadcasts to target specific audiences and track their reach and engagement for successful promotions
Manage leads throughout their lifecycle with MihootCRM, integrating your CRM or ERP for a full customer view
Optimize Meta and TikTok ad targeting to target high-quality leads and boost ROI
Comprehensive Capabilities
Features
Built for fine jewelry boutiques, watch retailers and luxury brands where white-glove service wins high-value sales.
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
AI Agents
Handle product questions, FAQs and order tracking with AI Agents, even during peak demand. Qualify leads, route to sales and follow up instantly — no prompting needed, built in minutes with Copilot.
Automate and integrate
Connect MihootCRM to tools like HubSpot, Salesforce, Calendly, Cal.com, Google Sheets, Zapier, Make, n8n and more to automate workflows and access key context while you chat.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue. Attribute every conversation to the Growth Widget that started it, plus its website and page URL.
Stability under high volumes
Never lose leads due to crashes or downtime. Unlike other providers, MihootCRM guarantees high platform reliability.
Enhanced security for customer data
Ensure the protection of customer and business data with ISO 27001 certification, GDPR compliance, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO.
Proven Results
Real success stories from customers
Learn how leading jewelry and watch retailers achieve exponential revenue growth on MihootCRM.
Diskat Automates Sales with AI Agents for an 80% Conversion Rate
Retail leader deployed MihootCRM AI Agents to qualify buyers and automate quotes on WhatsApp.
noonmar Increases New Customers by 40% in One Month
Online retail store unified Instagram and WhatsApp chats into a single inbox.
How Yoho Centralized 6 Support Channels to Improve Chat Response Times by 84%
Premier retailer consolidated WhatsApp, Facebook, email and live chat.
Ferreteria EPA C.A. Increased Sales By 20% Using Qualification Workflows
Retail giant automated branch routing and bulk quote generation across nationwide stores.
The Secret Behind Sharwa's 40% Conversion Rate on WhatsApp
Social commerce platform scaled personalized broadcasts with zero downtime.
How Golden Luxe Enjoys a 20x More Stable Messaging Experience with MihootCRM
Luxury jewelry and watch retailer leverages verified WhatsApp Calling and chat for high-ticket client consultations.
How Lamarsa Coffee Used Chat Commerce to Boost Sales Across 6 Countries by 50%
Retailer scaled omnichannel consultations and order tracking to 6 international markets.
Frequently asked questions for watch or jewelry retailers
Everything you need to know about scaling omnichannel jewelry and watch marketing, VIP service and commerce.
Get more customers into your stores and online 🛍️
Join thousands of jewelry and watch retailers using MihootCRM to deliver premium experiences, book more appointments and close more sales.