Enhance customer loyalty with a single solution
Eliminate the stress of juggling multiple platforms by using a single, all-in-one solution. Foster a customer-centric approach to deliver exceptional service, resulting in loyal customers who drive revenue.
"Can you check if my enterprise upgrade is confirmed?"
"How do I set up the automated webhook integration?"
"Thank you! The ticket resolution was super fast."
CSAT: 5/5 ⭐Faster responses
with automated messaging and canned responses
Faster resolutions
when on-point routing assigns the right agent for each issue instantly
Better CSAT and NPS scores
when improved response and resolution times boost customer satisfaction
10k+ brands trust MihootCRM
All your channels in one place
Whether you’re resolving issues or supervising agents, we have the tools for you
Consolidate instant messaging
Juggling between WhatsApp, Instagram, Viber, Web Chat, LINE and multiple Facebook Pages? Organize messaging into a single inbox, analytics stack and automation engine.
Retain conventional contact points
Still need to maintain relationships over SMS, email and webchat? Add all your existing channels to work seamlessly together with instant messaging.
Integrate specialized channels
Have unique channels for your business niche? Add regional messaging apps, e-commerce platforms or others to work together with the rest of your support infrastructure.
Conversational support via automated workflows
Design enterprise routing logic that satisfies customers and empowers your support reps
General inquiry
Using customer support as a competitive advantage? Build routing and assignment workflows that reduce max agent loads, send VIP customers to high-priority queues and give precedence to high-quality resolutions.
The ultimate inbox for agents and managers
Whether you’re resolving issues or supervising agents, we have the tools for you
Maintain context across channels
Have customers communicating across instant messaging, web chat and email? Merge those interactions into one continuous story to give your agents the context required to resolve issues.
Supervise conversations in any scenario
Monitor high-value customers, agents in training or select teams by creating custom inboxes and intervene only when necessary during conversations.
Standardize responses to common queries
Ensure quick and precise messaging with canned responses for frequently asked questions, freeing agents to address critical customer cases properly.
Prebuild automated processes for agents
Reduce agent error for processes like shift transfers, support escalation or even refund requests by automating decision-making with workflows that can be launched at a click.
Integrates with your ticketing or ecommerce systems
MihootCRM works well with your existing software and puts all the power at your fingertips. Create tickets, issue refunds, submit bug reports and more, without leaving the platform.
How MihootCRM turns customer conversations into revenue
A comprehensive platform built for revenue-critical customer communication
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
AI Agents
Handle product questions, FAQs and order tracking with AI Agents, even during peak demand. Qualify leads, route to sales and follow up instantly — no prompting needed, built in minutes with Copilot.
Automate and integrate
Connect MihootCRM to tools like HubSpot, Salesforce, Calendly, Cal.com, Google Sheets, Zapier, Make, n8n and more to automate workflows and access key context while you chat.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue. Attribute every conversation to the Growth Widget that started it, plus its website and page URL.
Stability under high volumes
Never lose leads due to crashes or downtime. Unlike other providers, MihootCRM guarantees high platform reliability.
Enhanced security for customer data
Ensure the protection of customer and business data with ISO 27001 certification, GDPR compliance, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO.
Data-driven insights
Transform high-volume conversational activity into actionable performance metrics
Agent & Message Visibility
Gain visibility into agent performance and individual messages to make data-driven decisions
Targeted Broadcast Segmentation
Segment broadcasts to target specific audiences and track their reach and engagement for successful promotions
Response & Resolution Monitoring
Monitor the quality of agents' conversations and their response and resolution times
Full Lifecycle CRM/ERP Sync
Manage leads throughout their lifecycle with MihootCRM, integrating your CRM or ERP for a full customer view
Ad Attribution & ROI Optimization
Optimize Meta and TikTok ad targeting automatically to attract better customers and boost ROI
Real success stories from customers
Discover how industry leaders scale support, improve CSAT, and drive revenue
iMotorbike Handles 2x More Leads with AI Agents on MihootCRM
Unified multi-country WhatsApp operations with automated AI pre-qualification and instantaneous routing.
How Automax® achieved 42.5x ROI from WhatsApp broadcasts
Turned customer inquiry messaging into recurring maintenance bookings and new vehicle sales pipelines.
noonmar Increases New Customers by 40% in One Month
Streamlined international order support and customer care across instant messaging channels with automated translations.
How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments
Accelerated first response time from hours to under 30 seconds, capturing customers at peak purchase intent.
3x your business results with MihootCRM 🚀
Eliminate customer support bottlenecks, empower your team with seamless workflow automation, and build lasting customer loyalty.